Guide

How to stay safe trading online

Most traders are honest, but a few rules keep you safe from the ones who aren't.

  • Always use escrow. If someone wants you to pay outside the platform, walk away.
  • Never confirm an order before you receive and check the item. Confirming releases the money.
  • Watch for phishing. We never ask for your password. Check the domain before you log in.
  • Verify crypto addresses character by character before withdrawing.
  • Keep all communication in the order chat so there's a record if a dispute is needed.

For account-specific tips, read keeping your account secure.

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